Privacy notice

Clear handling of your information.

This notice explains how information provided through FreightCrest intake, tracking, and contact workflows may be collected, used, retained, and protected.

Last updated: August 3, 2026

Information we collect

We may collect the information you choose to provide, including your name, business contact details, legal business name, USDOT number, operating profile, equipment and driver summaries, requested coverage areas, requested effective date, and messages sent through the contact form.

We may also process limited technical request data, such as an IP address, browser information, timestamps, and security events, to operate and protect the service.

Do not submit highly sensitive personal information.

Do not enter Social Security numbers, payment card or bank information, driver license numbers or images, medical information, passwords, or other authentication secrets in any form or free-text field. Contact us before sending sensitive documents so an appropriate channel can be identified.

How information may be used and disclosed

Information may be used to review a request, organize an insurance submission, communicate next steps, maintain submission status, protect the service, prevent misuse, and meet applicable legal obligations.

Information may be disclosed to service providers that support the platform and, when appropriate for a request and authorized by the customer, to insurance professionals or markets involved in evaluating the submission. This notice does not identify or imply an appointment with any insurer, and submitting information does not guarantee that any market will review or accept a risk.

We do not treat a submitted application, tracked status, or proposal selection as authorization to bind coverage. Coverage exists only after written confirmation from an authorized representative.

Retention and security

Information is retained only as long as reasonably necessary for the purpose for which it was collected, operational recordkeeping, dispute prevention, security, and applicable legal requirements. Retention periods may vary according to the type of record and the stage of a submission.

We use administrative, technical, and organizational safeguards intended to protect information. No online service or storage method can guarantee absolute security.

Your choices

You may ask about the information associated with your request, request a correction, or ask whether deletion is available. Some records may need to be retained for legal, security, fraud-prevention, or documented business purposes. Rights and available responses can vary based on applicable law and the nature of the record.

Contact us

For privacy questions or requests, use the contact form or email truking@infofreightcrestrisk.com.

We may update this notice as the service, legal requirements, or information practices change. The latest version will remain available at this URL.